Services

I’m bringing what I’ve learned over ten years in the tech industry to help small business owners reclaim their time and mental space. If you have technical tasks that are beyond your capacity, it’s time to consider outsourcing to a trusted technical specialist. My services and skills include, but are not limited to:

Website and content management

  • Managing content management systems (CMS)
  • Accessibility guidelines and considerations
  • Content updates, editing, proofreading

Email campaigns

  • Building custom HTML emails and templates
  • Testing across devices and email clients
  • Managing and scheduling email campaigns

Technical support

  • Troubleshooting technical issues
  • Submitting/tracking support tickets
  • Browser and device testing

Data organization

  • CRM and spreadsheet data input
  • Data cleaning, formatting, processing
  • Custom reporting, charts, graphs

eCommerce management

  • Create and manage product listings
  • Ensure formatting consistency and accuracy
  • Keyword and SEO research

Programming languages

  • HTML/CSS (Advanced): Proficient in creating responsive web designs and HTML emails.
  • JavaScript (Basic): Familiar with basic concepts and libraries like jQuery.
  • SQL (Basic): Fundamentals such as database queries and basic aggregate functions.

Tools

  • Task management: Teamwork, Jira, Asana, Trello, Toggl
  • Graphics: Photoshop, Illustrator, Canva
  • Communication: Teams, Zoom
  • Productivity: Microsoft Office, Google Workspace
  • CMS: WordPress

Need help with something that isn’t on this list? Let’s talk about it! Send me a message to start a conversation.